Returns & Exchanges
If you are not completely satisfied with your purchase, Hipa Store offers a 30-day return policy for all unworn items with original tags attached.
1
Initiate Return
Visit our online Returns Portal and enter your order number and zip code to start the process.
2
Package Your Items
Place the items in their original packaging, ensuring all tags and labels are intact.
3
Print & Attach Label
Download your prepaid shipping label and securely attach it to the outside of your package.
4
Drop Off
Drop off your package at any authorized carrier location. Your refund will be processed once the inspection is complete.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing